OUTERWEARLY CUSTOMER CARE

Track Your Order

Follow your next favorite, every step of the way.

Enter the tracking number from your shipping confirmation email to see the latest available delivery updates.

Use your shipment tracking number, not your Outerwearly order number.

Shipment tracking is provided by 17TRACK. Your tracking number is sent to 17TRACK when you submit it.

A little help along the way

Where can I find my tracking number?

We send your tracking link when your order ships. Check your shipping confirmation email, including your spam or promotions folder.

Why are there no updates yet?

Tracking updates may take 3–8 business days to appear after dispatch. If no information is available, try again later or contact our team.

When should my order arrive?

Allow 1–3 business days for processing and 8–12 business days for shipping to the United States. The estimated total is 9–15 business days from purchase. Business days are Monday–Friday, excluding public holidays.

Still need a hand? Contact our team →
Please include your order number and the email address used at checkout.